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How to find the MetroPCS Device Unlock App on Your Phone

All MetroPCS phones sold after July 2015 require the pre-installed official MetroPCS Device Unlock App in order to successfully network unlock your phone. METROPCS – NEW POPULAR MODELS (APP UNLOCK) METROPCS – Alcatel TRU *NEW!* METROPCS – Alcatel Fierce 4 *NEW!* METROPCS – Alcatel One Touch Fierce XL – OT-5054N METROPCS – HTC Desire 626s – NM80PM9110 METROPCS – Kyocera […]

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DEVICE UNLOCK APP: Server Not Responding Error

Please note: We can not accept “Unlock Device App” orders for phones showing “Server Not Responding” when you attempt to access your Unlock Device App. Unfortunately, if it says “Server Not Responding” then there is a connection error between the phone and the server, and this can NOT show up as “Eligible” to be unlocked until that error […]

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My Unlock / Code Doesn’t Work

There are very few reasons why a code will not work. 1:  The IMEI submitted may not be the actual IMEI of the phone. Sometimes the IMEI was simply entered wrong, you may have assumed that one code would work with all phones within a certain make or model.  Each phone has an IMEI, and each IMEI […]

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NEW Samsung Troubleshooting

PLEASE NOTE: 1:  Please be sure you are using the original factory software.  (Any rooted or cracking software will interfere.)  So if you have cracked / hacked / rooted your phone, or purchased a phone without realizing that it was hacked, then you will want to perform a factory reset.  Once the phone is unlocked, […]

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Samsung Troubleshooting

PLEASE NOTE: 1:  Please be sure you are using the factory ROM software. 2: Please be sure that the IMEI you get when typing in *#06# is the same as the IMEI under your battery.  Likewise, it must be EXACTLY the same as the IMEI in your order. —- Solution for “Network Unlock Unsuccessful” or […]

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Samsung ALT Instructions

PLEASE NOTE: 1:  Please be sure you are using the factory ROM software. 2: Please be sure that the IMEI you get when typing in *#06# is the same as the IMEI under your battery.  Likewise, it must be EXACTLY the same as the IMEI in your order. —-   Samsung Alternate Unlock Instructions: 1. […]

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Samsung Phone Freeze

“Phone Freeze” Message What do I do? Phone freeze is a result of the incorrect code being inputted incorrectly too many times, which means your Samsung device is Hardlocked.  You will require a Defreeze code and a Network Code to Unlock your phone. * If you received multiple codes from us in the format below, […]

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Samsung Code Error

“Code Error” or “Sim Network Unlock Unsuccessful” What do I do? * Please check your IMEI number by pressing *#06#, this is the most common reason the code doesn’t work. If the first 15 digits which appear is different from the 15 digit IMEI number provided above, please reply directly to this E-mail. How to […]

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