We are dedicated to helping you to successfully unlock your phone. If you have any trouble at all, please contact our 24 hour live chat agents at: http://releasemycode.com Our 24 hour live chat agents are trained to help you complete your unlock. If you still have trouble, they will create a support ticket. And of course, you are always welcome to simply hit reply, and email us at: firstname.lastname@example.org
1. Power phone on with invalid sim card (sim from a different carrier)
2. Enter code when prompted.