We are dedicated to helping you to successfully unlock your phone.
If you have any trouble at all, please contact our 24 hour live chat agents at: http://releasemycode.com
Our 24 hour live chat agents are trained to help you complete your unlock. If you still have trouble, they will create a support ticket. And of course, you are always welcome to simply hit reply, and email us at: firstname.lastname@example.org
Instructions to Unlock Blackberry Z10 / Q10
1. Insert a non-accepted simcard and power on your device
2. Go to: Settings > Security and Privacy > Simcard
3. Press “Unlock Network”
4. Enter the 8 or 16 digit code provided
DO NOT TRY MORE THAT THE ALLOTTED TIMES TO INPUT THE CODE!
IF THE CODE DOES NOT UNLOCK YOUR DEVICE PLEASE CONTACT OUR SUPPORT TEAM ASAP!